Privacy Policy

1. Introduction
At SQFT SR Group, we genuinely care about your privacy. We know how important it is to you, and we're committed to protecting your personal information and making sure that you feel safe and secure when using our services. This Privacy Policy explains what kind of information we collect, why we collect it, how we use it, and how we keep it safe. We follow the privacy laws of Bangalore, as well as the guidelines set by the App Store and Google Play Store, to make sure we’re doing everything right. By using our website https://sqftadd.com and our mobile applications, you're agreeing to the terms laid out in this policy. If you have any questions or need anything clarified, we’re here to help—just reach out!

2. Information We Collect
To provide you with the best possible experience, we collect a few types of information:

• Personal Information: When you sign up or use our services, we may ask for your name, email address, phone number, and location. This information helps us connect with you directly, keep you updated on your property search or sale, and offer services that suit your needs. We may also collect other details to ensure that you get personalized and relevant information.
• Usage Data: We also collect data about how you use our website and app. This includes details like your IP address, browser type, and the pages you visit. It helps us understand your preferences better, troubleshoot issues, and improve our services for everyone. By knowing how users interact with our services, we can ensure we’re always making things better.
• Cookies: To enhance your experience, we use cookies and similar technologies. Cookies are small files that help us remember who you are, what your preferences are, and provide content that’s tailored just for you. You can always adjust your cookie settings, but keep in mind that disabling cookies might mean that some features don’t work quite the same way.

3. How We Use Your Information
We use the information we collect to provide you with an experience that feels personal and tailored:

• To Provide and Improve Our Services: Your information helps us ensure that everything runs smoothly and that you get the most out of our platform. We use this data to keep our services up and running and make improvements where necessary.
• Communication: We use your contact details to keep in touch. This means sending you information related to your property search, updates about our services, or even just answering your questions. Our goal is to be as responsive as possible, so you always feel supported.
• Usage Analysis: We analyze how you use our site to make sure it’s meeting your needs. It also helps us decide what new features to add or what existing ones to improve. The more we understand our users, the better we can serve them.
• Personalized Experience: Knowing things like your location or preferences helps us tailor our services to you. This could mean showing you relevant properties or keeping you informed about opportunities you might be interested in.
• Legal Compliance and Fraud Prevention: We also use your information to comply with legal obligations and prevent any fraudulent activity. Your safety and trust are our top priorities.

4. Cookies Policy
Cookies are our way of making sure you have the best possible experience on our website. They help us remember your preferences, so you don’t have to reset them every time you visit. We use two types of cookies—session cookies, which disappear when you close your browser, and persistent cookies, which stay on your device until they expire or you delete them. While you have the option to disable cookies, please note that this may impact your experience and certain features may not work as intended. If you have any questions about our cookies or need help managing your settings, we're always here to assist.

5. Data Sharing and Disclosure
We understand that your data is personal, and we treat it with the utmost care. Here’s how and when we might share it:

• Service Providers: We partner with trusted third-party service providers to help us run our business smoothly. These providers assist with things like hosting, customer support, and data analysis. They only use your information in ways that align with this policy, and we make sure they handle your data securely.
• Legal Requirements: In certain situations, we may need to disclose your information to comply with legal obligations, such as a court order or government request. We only do this when we’re legally required, and we make sure your privacy remains protected.
• User Consent: If there’s ever a need to share your information in a way that’s not covered by this policy, we’ll ask for your permission first. You’re in control, and we won’t share anything without your explicit consent.

6. Data Security
Keeping your data safe is a priority for us. We use a combination of security measures to protect your information, including encryption, firewalls, and secure servers. We also limit access to your information to only those employees or partners who need it to do their jobs. While no system can be 100% secure, we work hard to make sure your data is as safe as possible. It’s also important that you help keep your data secure by using strong passwords and keeping your account information confidential. If you ever suspect unauthorized activity on your account, please reach out to us immediately.

7. Refund Policy
We understand that sometimes things don’t go as planned, and you may need a refund. Our refund policy aims to be fair and transparent. For services purchased via our website or mobile apps, refunds will be processed in accordance with the terms outlined during the purchase. If you believe you’re entitled to a refund, reach out to us with the details, and we’ll assess your request promptly. Our team will work with you to resolve any issues and make sure you’re satisfied with the outcome. We’re here to help, and your trust is important to us, so don’t hesitate to get in touch if you need assistance.

8. User Data Sharing and Deletion
We respect your right to control your data. If you want to share your data with a third party or need a copy of your personal information, just let us know—we’ll provide it to you promptly. If you decide to delete your account, we’ll remove all your personal data, including your name, location, email, and contact number, from our systems. We will, however, retain any information required to fulfill our legal or regulatory obligations. Please note that deleting your account is a permanent action, and you will lose access to any content or services associated with it. We want you to have full control, and we’re always here to support you with any questions about your data.

9. Changes to This Policy
Our Privacy Policy may change from time to time to reflect updates to our practices or comply with new legal requirements. If we make significant changes, we’ll let you know by updating this policy on our website and, when appropriate, by contacting you directly. We want to keep you in the loop, and we encourage you to review our policy periodically so you always know how your information is being used. Your continued use of our services after any changes means that you accept those changes, but if you have concerns, we’re always happy to discuss them.

10. Account Deletion
We know that sometimes you might want to step away from our services, and we respect that. You can request to delete your account at any time by contacting us at [email protected]. Once we receive your request, we will remove all your personal information, including your location, email, and contact number, from our systems. Please keep in mind that this action is permanent, and you won’t be able to recover any data or services associated with your account after deletion. If you have any questions before making this decision, we’re here to help.

11. Children's Privacy
Our services are designed for adults, and we do not knowingly collect personal information from children under the age of 18. If we discover that a child has provided us with personal data, we will take steps to delete it as quickly as possible. If you’re a parent or guardian and you believe your child has used our services without your consent, please contact us immediately. We’re committed to protecting children’s privacy, and we’ll take appropriate action to resolve any concerns you may have.

12. Your Rights
We believe in giving you full control over your personal information. Under Bangaloren law and the guidelines of the App Store and Google Play Store, you have the right to access, correct, delete, or restrict the use of your information. If you want to exercise any of these rights, just reach out to us at [email protected]. We’re committed to respecting your rights and will respond as quickly as possible. Please be aware that in some cases, we may need to retain certain data to comply with legal requirements, but we’ll always be transparent about this.

13. Contact Information
Your privacy matters to us, and we’re always here if you have questions or concerns. If you need more information about our Privacy Policy or have any issues with how your data is being handled, don’t hesitate to contact us at [email protected]. We value your feedback and are dedicated to ensuring that you feel secure and confident when using our services. Your trust is our priority, and we’ll do everything we can to address your questions or concerns as quickly as possible.